The Avenue is an advanced 152 bed private surgical and medical hospital located in the inner city suburb of Windsor. The staff at the hospital are committed to providing quality health care and excellence in customer service.
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The Avenue Hospital specialises in advanced orthopaedic surgery including complex hip and knee surgery, joint replacement, arthritis management, sports injury and trauma.
Our Net Promoter Score:
Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.
An initiative that allows patients, their relatives, or carers, to call for rapid assistance when they believe something is ‘not right’ with the clinical condition of the patient.
An evidence-based framework which escalates awareness of patient safety and encourages staff to challenge potentially risky behaviour.
Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.
General Enquiries 03 9529 7377
Fax 03 9529 6815