For Patients: Your Stay at The Avenue Hospital

Your Stay at The Avenue Hospital

The Avenue Hospital is comprised mostly of private and twin share accommodation.  Each bed is fully equipped with a telephone and television.  All our rooms are equipped with private ensuites and a range of amenities, and are designed to provide our patients with a comfortable and comforting environment for their stay.

Every effort is made to accommodate you in the room of your choice.  If your preference was not available on admission, your request will be recorded and accommodated as soon as possible.

Meals and refreshments are served at the following times:
                Breakfast               7.45 – 8.30 am
                Morning tea          10.00 – 11.00 am
                Lunch                    12.00 – 1.00 pm
                Afternoon tea        2.30 – 3.00 pm
                Dinner                    5.00 – 6.00 pm
                Supper                   7.30 – 8.00 pm

Please discuss any special requirements with your nurse or the Catering Liaison Officer.  A member of the Catering Department will visit you daily to assist you with your menu selection. 

Additional meals (prices subject to change) may be ordered for your partner or family member.  Please note the charge for these meals will not be covered by your health fund. 

Interpreter Services can be arranged where necessary.  If you feel this service may be required, please ask the admission staff to initiate enquiries on your behalf.

Newspapers & magazines are available for purchase from the kiosk which is open 8.00am – 8.00 pm Monday to Friday and on weekends from 11.30 am – 6.00 pm.

Television is provided to all patients at no extra charge.  An Entertainment Package which includes  Foxtel channels and movies can be arranged for a charge of $20.00 per admission.  The control for the television is located on your nurse call bell.

Telephone calls locally are provided free of charge.  To access a local number dial “0” and then the number required.

STD & Mobile calls will incur charges not covered by your Health Fund.  To access this service please dial “9” to contact reception who will place the call on your behalf during office hours.  Charges for these calls will be added to your final account for settlement on discharge.